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KENWOOD FAULT CODE SYSTEM

CORE SECTION CODES

01Actuator / Pawl32Fan63P.C.B holder / support
02Advice sheets33Foot64P.C.B. board
03Base (Bottom Cover)34Foreign body65Part / parts missing
04Bearing35Front cover66Plug
05Belt36Gasket67Plug fuse
06Blade Assy37Gears / drive train68Printing / logo / legend
07Body38Goblet / liquidiser69Rear cover
08Body – Lower39Goblet / liquidiser base70Recipe book
09Body – Upper40Grommet71Resistor
10Bowl / container41Handle Assy72Safety interlock switch
11Bowl release mechanism42Handle – lower73Screw – internal fixing / securing
12Box (Carton)43Handle – upper74Screw – external fixing / securing
13Box fitments44Instructions75Sealing ring
14Cam45Internal wiring76Shaft / spindle
15Capacitor46L.E.D. / lamp77Stand
16Cartridge (Waterfilter)47Lid78Support insert
17Cartridge (Air cleaner)48Line assembly fault79Switch
18Circlip49Magnet80Switch knob
19Cleaning tool / brush50Mains lead81Switch panel
20Contacts51Microswitch82Terminal block / connector block
21Control knob (Speed)52Motor armature assy83Thermal fuse
22Cord grommet53Motor brushes84Thermostat
23Cord storage54Motor complete assy85Thrust race
24Cover55Motor field assy / bobbin assy86Wall bracket
25Cutter / cruciform56Motor housing / cover87Washer – fibre
26Diode57Neon lens88Washer – metal
27Drive coupling (Driver part)58Non stick coating (Teflon)89Water tank
28Drive coupling (Driven part)59Nut
29Drive shaft60On / off switch98No fault found
30Educate customer61Outlet cover99Miscellaneous fault
31Element62Paint finish

FOOD PREPARATION SECTION CODES

101Attachment – Chef115Gear – vertical assy129Sieve basket
102Attachment – Processor116Hopper130Sieve disc
103Beater117Kneader131Stand assy
104Blade carrier118Latch132Stirrup
105Bowl mounting pad119Latch spring133Switch actuator
106Drum assy120Measuring jug134Switch rod
107Ejector button121Piston assy135Tacho assy
108Ejector spring122Pivot pin136Tool – Dough tool
109Fixing tool (Spanner etc)123Planet gear / planet hub assy137Tool – K beater
110Food pusher124Plate138Tool – Processor
111Gear – input assy125Pulley – large139Tool – Spatular
112Gear – intermediate assy126Pulley – small140Tool – Whisk
113Gear – output shaft assy127Screen141Valve assy
114Gear – penultimate assy128Scroll142Wiper arm assy

COOKING AND HEATING SECTION CODES

150Anti drip valve assy166Foam pads182Oven shelf
151Basket167Gear – worm183Oven tray
152Basket with handle assy168Glass door assy184Permanent filter
153Bread support bar169Handle – Plunger185Probe assy
154Bun rack assy170Handle / foot assy186Pump
155Carafe assy171Heat shield187Pump support
156Carafe handle172Heater assy188Sight tube
157Carafe lid173Hose clamp189Spout
158Carriage174Hose spring190Tile
159Chassis175Hose / silicone tube / pipe191Timer assy / module
160Condensation tray176Inlet moulding192Toast switch plate
161Cordless base assy177Kettle control unit193Top plate
162Crock pot178Lid filter194Warming plate / hot plate assy
163Crumb tray179Mechanism195Window frame
164Filter basket180O ring196Window glass
165Filter cartridge181Oven pan

HOUSEHOLD GOODS SECTION CODES

200Button – spray / steam204Pulp container208Spray nozzle
201Grinding cone205Reamer – head209Strainer
202Grinding ring206Reamer – shaft210Switch – dual voltage
203Food guide207Sole plate

PERSONAL CARE SECTION CODES

250Foil guard252Hair dryer – mini diffuser254Hair dryer – pouch
251Hair dryer - concentrator253Hair dryer – mushroom diffuser255Hard case

CAUSE CODES

AAAirlockASDisplay model (Shop display)BKSpeed incorrect
ABAlignmentATDistorted / dentedBLSpinning
ACBad tasteAUDiscolouredBMSpitting
ADBad pouringAVDry jointBNSplit
AEBlockedAWFailedBOSpraying
AFBluntAXGeneral cause codeBPStained / dirty
AGBrokenAYLeakBQSticking
AHCalibrationAZLine assembly faultBRStripped
AJChalk / calcium carbonateBALooseBSTorn
AKChipped / scratchedBBMeltingBTTransit damage
ALCleaningBCNo sparesBUToo cold
AMColour mismatchBDNoisyBVToo hot / overheated
ANCondensationBEOpen circuitBWWater damage
AOCorrosionBFParts missingBXWorn
APCrackedBGRusty
AQCustomer abuseBHSeized / tightZZProduct recall
ARDamagedBJShort circuit



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